Why “AI-looking” design puts people off.
Thanks to image-generating AI, anyone can now make a flyer or a logo in seconds. At the same time, I see more and more designs around town and on social media where you can tell at a glance: “That was made with AI.”
And AI-looking design doesn’t seem to leave a very good impression. In research published in 2024, the market research company NIQ reported that people who saw AI-generated ads tended to find them “annoying”, “boring” and “confusing”. It also found that even high-quality AI ads were less memorable than traditional ads, and could even drag down how people see the brand itself.
Another study, by a research team including Washington State University, found that simply including the term “AI” in a product description lowered consumers’ emotional trust and made them less likely to want to buy. That research was about product descriptions rather than design, but the same point seems to apply: an “AI feel” affects how much customers trust you.
Sources: NIQ (2024), consumer attitudes towards AI-generated ads / Washington State University (2024), published in the Journal of Hospitality Marketing & Management
Your flyers and logo are the face of your business, often the very first thing a customer sees. It is such a shame if that first impression makes people wonder, “Did they just not bother?” or “Is this even a real shop?”
The 10 examples in this article are fictional designs that I deliberately made with image-generating AI to explain these points. All business names, addresses and events are made up and have nothing to do with any real business or organisation.